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Frequently Asked Questions

  • Q. What is your warranty policy?

    1.One-year for fridge, and three-years for compressor.
    2.1% easy-brokenspare parts free shipping together for each order ifneeded.
    3.If the fridge hasthe problem within one year, pls contact us for the following steps.
  • Q. What is your payment term?

    The payment term we accept are: T/T, Paypal, LC.
    T/T: 30% TT in advance, balance before shipment.

  • Q. Can you provide sample?

    We can provide sample for you after paid, The timing is about 15 days.

  • Q. What is your MOQ?

    Our MOQ for regular price is a 20ft container.

  • Q. Can you support customized model?

    Our product can be customized based on client's request.

  • Q. What is your production lead time?

    Normally, production time is 35-45days after receipt of pre-pay.

  • Q. What certificate do you have?

    The Certificates including CE, ETL, CETL, ROHS, REACH, CB, SAA ect.

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